Our Story

Ellis Hearing Aid Service has a rich history of providing hearing solutions for people of Orillia and surrounding areas since 1973. Originally founded in Barrie in 1945 by Mr. Herbert Ellis, then carrying-on in Orillia with Mr. Ellis’ son Reed Ellis in 1973. The tradition of treating clients as if they were family is woven into the fabric at Ellis Hearing. While there is no longer an “Ellis” at the helm today, the family traditions continue. In 2000, Hearing Instrument Specialist, Katherine Rui joined the team as a new graduate. She worked alongside Reed, learning the importance of excellent customer care.  In 2012, when Reed began his well deserved retirement, Katherine became the proud owner of Ellis Hearing Aid Service.  Still an independant, family owned business, the lessons in customer care and professional excellence are very much evident within the clinic and the community today.

Always Find a Familiar Face

One of the great benefits of dealing with a small family owned business like ours is the comfort that comes with always finding a familiar face.  We truly believe that a large part of our success is the way we feel about our clientele.  Each person that we have the pleasure to meet and work with, is a very important part of the Ellis Story.  We are committed to providing the best care, using the latest information and products, to ensure that our clients can enjoy their lives to the fullest.  

Why We Do What We Do

At Ellis Hearing we believe that confident communication is paramount.  We are here to use our knowledge and expertise to help our client’s reach their full potential, as it relates to their hearing loss.  When client’s are successful using hearing aids that have been carefully fit and programmed, and applying communication strategies that they have learned from us, it gives us a great feeling of satisfaction.  Certainly, seeing our client’s better able to communicate with friends and family, fuels our days.  At Ellis Hearing we take your success with managing your hearing loss very seriously.  We are in this together, as partners on your hearing journey.

Professional, proficient and courteous… you won’t be disappointed with your experience!

Katherine Rui

Katherine Rui

Owner / Hearing Instrument Specialist

Lisa Gunnarson

Lisa Gunnarson

Office Manager

Hours of Operation

Monday to Thursday: 8:30am-12pm & 1pm-4:30pm

Friday: 8:30am-12pm

Contact Us