About Us

Ellis Hearing Aid Service has a rich history of providing hearing solutions for people of Orillia and surrounding areas since 1973. Originally founded in Barrie in 1945 by Mr. Herbert Ellis, then carrying-on in Orillia with Mr. Ellis’ son Reed Ellis in 1973. The tradition of treating clients as if they were family is woven into the fabric at Ellis Hearing. While there is no longer an “Ellis” at the helm today, the family traditions continue. In 2000, Hearing Instrument Specialist, Katherine Rui joined the team as a new graduate. She worked alongside Reed, learning the importance of excellent customer care, until 2012, when Reed decided to retire and Katherine became the proud owner of Ellis Hearing Aid Service. Even though Reed is now putting his energy into a well-deserved retirement, the lessons that he taught are still in practice everyday.

Katherine Rui

Owner / Hearing Instrument Specialist

Lisa Gunnarson

Office Manager

Our People

One of the great benefits of dealing with a small family owned business is the comfort that comes with always finding a familiar face.  We work as a team to deliver Continuous Customer Care and enjoy a good laugh with their clients. Professional, proficient and courteous…you won’t be disappointed with your experience.